DoIT Shared Tools - JIRA - New User Self-Enrollment and Access

This document will guide you through the steps to log in as a new user to DoIT's instance of Jira. At this time, no new Jira projects or Confluence spaces will be created. Please see DoIT Jira and Confluence Service Change - Timeline and Roles & Responsibilities for more details

Add Yourself to DoIT JIRA

  1. DoIT Staff and DoIT adjacent teams can log in at

  2. You will be redirected to the Wisconsin Federation login page. Select your campus and click Go.

    WI Federation picklist

  3. You will then be asked to enter your NetID and Password. Click Log in.

    login screen netid and password fields

Once logged in for the first time, you will automatically be added to the appropriate UDDS (organization) groups. 

If your UDDS group(s) has access to a specific JIRA project, you will have access to that project and appear in the Assignee and Watcher lists for selection. You can access these JIRA project(s) at

New User Troubleshooting

For details on eligibility and JIRA policies, please see DoIT Shared Tools - JIRA - Service Description and Policies.

Wisconsin Federated Login Errors

If the Wisconsin Federation thinks you belong to a different campus (perhaps you moved organizations, or accidentally selected incorrectly), please follow these steps before logging into JIRA:

  1. Clear your cache and cookies.
  2. Fully close then reopen your browser.
  3. Log in to JIRA at

If you continue to experience problems with the Wisconsin Federated Login, please contact

NetID Login Errors

If you do not know your login information or experience errors with your NetID when attempting to log in to JIRA, please see NetID - Login Problems.


KeywordsnetID wisconsin federated email netID UDDS project group admin DoIT Admins activate register sign log in on add myself self register access eligible add non-UW user collaborator   Doc ID26356
OwnerTeresa A.GroupShared Tools
Created2012-09-05 15:35:10Updated2024-02-15 11:37:07
SitesCybersecurity Operations Center, DoIT Help Desk, DoIT Staff, Shared Tools
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