Wireless UWNet - Service Description

This document gives an overview of Wireless UWNet. It is divided into the following sections:

Background

The UW-Madison wireless network service provides laptop users with fast and convenient access to email and web-based services. It is available in most campus buildings, listed as "UWNet". Users need to select the network and open a web browser to be redirected to the login page. Login with your NetID and password to start using the wireless network.

Wireless UWNet uses secure authentication to protect users' NetIDs and passwords. Login information is secure and protected from harmful threats.

To learn more about Wireless UWNet, please see DoIT's Wireless Informational Site.

Support Conditions

The DoIT Help Desk provides support for wireless users who meet the following conditions:

  • User has a valid NetID.
  • User has a wireless network card.
  • User is in range of a UWNet wireless access point.

The Help Desk provides best efforts support over the phone. If the problem is not resolved, please bring your machine to the Walk-in Help Desk for further troubleshooting. No appointment is needed. Home networks are NOT supported. Please contact either the vendor of your wireless router or your internet service provider for help.

Availability

A Wireless UWNet access point is available in most University buildings on campus.

In general, a user will only have to log into "UWNet" networks once per semester. This login should carry over between networks in different buildings.

Please see Wireless UWNet - Types of Access for more details.

See Also:




Keywords:wireless wiscworld internet campus network product overview general information background uwnet wifi handling Service Description   Doc ID:3251
Owner:Wanjiru P.Group:DoIT Help Desk
Created:2004-09-27 19:00 CDTUpdated:2021-06-10 17:21 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Systems & Network Control Center
Feedback:  23   7