UW Digital ID (One-Time Password) - Transferring / Terminating Employees

If an employee is terminated, transfers to another UW System campus, or no longer needs their OTP token, their OTP token should be deactivated. This document will explain the process to deactivate an OTP token for a terminating / transferring employee.

Transferring Employees

Employees that are transferring to another UW institution SHOULD get their OTP token deactivated at their original institution before transferring and re-request an OTP token at their new institution.

If you are an employee that did not deactivate their device before transferring to another UW institution, please contact UW Digital ID Administration at uwdigitalid@doit.wisc.edu to transfer or deactivate your request.

Terminated Employees

Employees that have been terminated, regardless of cause, MUST have their OTP token deactivated immediately upon notification to prevent any unauthorized access to systems protected with multi-factor authentication. A Local Registration Authority (LRA) for the employee's campus or UW Digital ID Administration may deactivate the OTP token.

If the LRA is unable to deactivate the request, please contact UW Digital ID Administration at uwdigitalid@doit.wisc.edu to deactivate the request.

General Notes

If an employee has requested that their token be deactivated, either due to transfer, termination, or they otherwise no longer require the token, the LRA should identity proof the employee before deactivating the token. Follow step 6 under One-Time Password located here: 68615

Keywords:fob, app, smartphone, hrs, sfs, core user, uw digital id, otp, one time password, revoke, mfa, multi-factor authentication, shared financial system, leave. termination, retire, deactivate, return, transfer, change, campus   Doc ID:33461
Owner:Marc T.Group:Identity and Access Management
Created:2013-09-17 15:16 CDTUpdated:2020-04-09 08:58 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Identity and Access Management, UW Green Bay
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