Office 365 (BusyCal 2.5.4) - Client Capabilities
This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result. Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.Best Effort Support Only
This document provides an overview of a range of functions and behavior when interacting with Office 365 using BusyCal 2.5.4 on a Mac. BusyCal is not available for Windows or Linux. The functionality considered pertains to the calendaring portions of the Office 365 suite..
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These functions are performed very well, with few or no issues. |
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There are some issues with these features. Certain tasks may be impossible or problematic. |
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It is not possible to perform these functions. |
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These functions are untested. |
| Calendar Functions | Yes/No | Notes |
|---|---|---|
| Configure for access | |
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| Create a meeting/appointment/event | |
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| Modify or delete an event that you created | |
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| Modify or delete an event that another person created | |
Users can can modify events on calendars shared with them, but cannot modify events they are not the organizer for. Except for users given Delegate sharing permissions, no one but the organizer of an event may edit the event if there are attendees. The reason a Delegate may edit an event with an organizer is because they are, in effect, acting on behalf of the organizer. |
| Modifications to event by organizer overwrite modifications by attendee(s) | |
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| Delete a meeting/appointment/event | |
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| Set recurrence on events | |
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| Create a task | |
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| Modify a task (update status, change details) | |
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| Delete a task | |
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| Invite attendee(s) to events (within the system) | |
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| Invite external attendee(s) to events (other systems, e.g. Gmail) | |
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| Provide attendance response to non-recurring events | |
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| Provide attendance response to single instances of recurring events | |
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| Provide attendance responses to all instances of recurring events | |
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| Check schedule availability of another user | |
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| Create a new calendar | |
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| Delete an existing calendar | |
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| Display multiple calendars in one view | |
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| Change calendar views (e.g. daily, weekly) | |
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| Change calendar colors | |
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| Set default calendar view | |
Users can choose between different calendar views such as "weekly" or "monthly" but BusyCal will start up again with whatever was the most recently selected view setting. There are "per-view" defaults that can be set for the different views, however. For instance, users can set the default for "Weekly View" to show only 4 days in a week. |
| Show or hide declined events | |
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| Set popup notifications for events | |
BusyCal can use the standard OS X alarm/notification popups or its own BusyCal popups. Note: using the BusyCal popups, users have the ability to set custom snooze intervals. |
| Set email notifications for events | |
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| Set other calendar options or preferences | |
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| Set sharing permissions for calendars | |
Vendor is aware of this issue and plans to fix it in a future release. |
| Set privacy settings for calendars | |
Vendor is aware of this issue and plans to fix it in a future release. |
| Create events with limited visibility (e.g. show date and time only) | |
When sharing calendars through Exchange, Google, and some CalDAV servers, events marked as private will show up to others as "Private Appointment. If a user has given Delegate sharing permissions for their calendar to another user in a client such as Outlook Web App, then the user can also give that Delegate the ability to view their private events. There is currently no setting available in the BusyCal user interface to allow the viewing of private events by Delegates. Users must first set Delegate sharing permissions in BusyCal and then, in Outlook Web App's sharing settings, check the box allowing a Delegate the ability to view private events. |
| Subscribe to shared Office 365 calendars | |
Other users' Free/Busy information does not appear in BusyCal except through the Availability Panel when inviting attendees. One can only see another calendar's event info with sharing permissions of Read or above. |
| Subscribe to external .ics calendars | |
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| Remove a subscribed calendar | |
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| Invite/schedule a resource (conference room, projector, equipment, etc) | |
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| Create an event on behalf of a resource | |
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| Set sharing permissions for a resource | |
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| Set privacy permissions for a resource | |
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| Print calendars or events | |
Calendars can be printed easily, but events and to dos require view changing or filter creation before printing. |
| Manage attachments on events | |
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| Auto-complete email addresses from server Global Address List | |
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| Auto-complete email addresses from server Personal Address Book | |
If a user has not already done so when setting up BusyCal for the first time, it is recommended they allow BusyCal to sync with OS X Mail, Calendar, and Contacts (especially if these apps are already in sync with the user's email and calendar accounts). There may still be some issues, however, and BusyCal developers hope to address these with the upcoming release of a BusyCal contacts manager. |
| Auto-complete email addresses from local Personal Address Book | |
First, access to local contacts must be given to BusyCal by going to System Preferences>Security & Privacy>Privacy>Contacts, and then clicking the box next to BusyCal. |
| Access to Online Support Documentation | |
Users have access to very robust online support and help documentation at www.busymac.com/busycal/ |
| Email Functions | Yes/No | Notes |
|---|---|---|
| Client accessible per ADA guidelines | |
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| Configure for access | |
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| Send and receive | |
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| Move message to a folder | |
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| Create, rename, and delete folders | |
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| Set sharing permissions for entire mailbox | |
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| Set sharing permissions for folder(s) | |
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| Interact with a shared mailbox | |
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| Interact with a shared folder | |
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| Authenticate and send as another user | |
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| Send on behalf of another user (change identities) | |
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| Set and modify server-side filters | |
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| Set and modify client-side filters | |
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| Expand recipients from server-side distribution list | |
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| Forward email inline | |
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| Forward email as attachment | |
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| View full headers of a message | |
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| Export email (to import elsewhere) | |
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| Detach attachments from email messages | |
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| Set tags, flags, or categories on email | |
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| Print a message | |
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| Auto-complete email addresses from server Global Address List | |
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| Auto-complete email addresses from server Personal Address Book | |
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| Auto-complete email addresses from local Personal Address Book | |
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| Recover deleted emails from Deleted Items | |
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| View emails in threaded or conversation view | |
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| Set reminder on email messages | |
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| Create an event from an email message | |
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| Use a Digital ID to digitally sign an email | |
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| Set a priority on an email message | |
| Contacts Functions | Yes/No | Notes |
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| Configure for access | |
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| View and use the Global Address List (GAL) | |
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| Create a personal contact stored on the server | |
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| Modify a contact stored on the server | |
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| Delete a contact stored on the server | |
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| Create and modify local contacts | |
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| Auto-complete addresses from contacts | |
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| Create server-side distribution list | |
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| Modify server-side distribution list | |