Office 365 (iOS 7) - Client Capabilities

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

This document provides an overview of a range of functions and behavior when interacting with Office 365 using an iOS 7 device. The functionality considered pertains to the Email, Calendaring, and Contacts portions of the Office 365 suite.

Key
These functions are performed very well, with few or no issues. These functions are performed very well, with few or no issues.
There are some issues with these features. Certain tasks may be impossible or problematic. There are some issues with these features. Certain tasks may be impossible or problematic.
It is not possible to perform these functions. It is not possible to perform these functions.
These functions are untested. These functions are untested.

Email Functions Yes/No Notes
Client accessible per ADA guidelines These functions are untested.
Configure for access These functions are performed very well, with few or no issues.
Send and receive These functions are performed very well, with few or no issues.
Move message to a folder These functions are performed very well, with few or no issues.
Create, rename, and delete folders These functions are performed very well, with few or no issues.
Set sharing permissions for entire mailbox It is not possible to perform these functions.
Set sharing permissions for folder(s) It is not possible to perform these functions.
Interact with a shared mailbox It is not possible to perform these functions.
Interact with a shared folder It is not possible to perform these functions.
Authenticate and send as another user It is not possible to perform these functions.
Send on behalf of another user (change identities) It is not possible to perform these functions.
Set and modify server-side filters It is not possible to perform these functions.
Set and modify client-side filters It is not possible to perform these functions.
Expand recipients from server-side distribution list It is not possible to perform these functions.
Forward email inline These functions are performed very well, with few or no issues.
Forward email as attachment It is not possible to perform these functions.
View full headers of a message It is not possible to perform these functions.
Export email (to import elsewhere) It is not possible to perform these functions.
Detach attachments from email messages It is not possible to perform these functions.
Set tags, flags, or categories on email These functions are performed very well, with few or no issues.
Print a message These functions are performed very well, with few or no issues.
Auto-complete email addresses from server Global Address List These functions are performed very well, with few or no issues.
Auto-complete email addresses from server Personal Address Book These functions are performed very well, with few or no issues.
Auto-complete email addresses from local Personal Address Book These functions are performed very well, with few or no issues.
Recover deleted emails from Deleted Items These functions are performed very well, with few or no issues. New in iOS 7
View emails in threaded or conversation view These functions are performed very well, with few or no issues. New in iOS 7
Set reminder on email messages It is not possible to perform these functions.
Create an event from an email message These functions are performed very well, with few or no issues. New in iOS 7
Use a Digital ID to digitally sign an email There are some issues with these features. Certain tasks may be impossible or problematic.  Additional configuration needed
Set a priority on an email message It is not possible to perform these functions.

Calendar Functions Yes/No Notes
Configure for access These functions are performed very well, with few or no issues.
Create a meeting/appointment/event These functions are performed very well, with few or no issues.
Modify or delete an event that you created These functions are performed very well, with few or no issues.
Modify or delete an event that another person created It is not possible to perform these functions.
Modifications to event by organizer overwrite modifications by attendee(s) It is not possible to perform these functions.
Delete a meeting/appointment/event These functions are performed very well, with few or no issues.
Set recurrence on events These functions are performed very well, with few or no issues.
Create a task These functions are performed very well, with few or no issues.
Modify a task (update status, change details) These functions are performed very well, with few or no issues.
Delete a task These functions are performed very well, with few or no issues.
Invite attendee(s) to events (within the system) These functions are performed very well, with few or no issues.
Invite external attendee(s) to events (other systems, e.g. Gmail) These functions are performed very well, with few or no issues.
Provide attendance response to non-recurring events These functions are performed very well, with few or no issues.
Provide attendance response to single instances of recurring events These functions are performed very well, with few or no issues.
Provide attendance responses to all instances of recurring events These functions are performed very well, with few or no issues.
Check schedule availability of another user These functions are performed very well, with few or no issues.
Create a new calendar These functions are performed very well, with few or no issues.
Delete an existing calendar These functions are performed very well, with few or no issues.
Display multiple calendars in one view These functions are performed very well, with few or no issues.
Change calendar views (e.g. daily, weekly) These functions are performed very well, with few or no issues.
Change calendar colors These functions are performed very well, with few or no issues.
Set default calendar view These functions are performed very well, with few or no issues.
Show or hide declined events These functions are performed very well, with few or no issues.
Set popup notifications for events These functions are performed very well, with few or no issues.
Set email notifications for events It is not possible to perform these functions.
Set other calendar options or preferences These functions are untested.  Limited options available; calendar color can be changed
Set sharing permissions for calendars It is not possible to perform these functions.
Set privacy settings for calendars It is not possible to perform these functions.
Create events with limited visibility (e.g. show date and time only) It is not possible to perform these functions.
Subscribe to shared Office 365 calendars It is not possible to perform these functions.
Subscribe to external .ics calendars These functions are performed very well, with few or no issues.
Remove a subscribed calendar These functions are performed very well, with few or no issues.
Invite/schedule a resource (conference room, projector, equipment, etc) It is not possible to perform these functions.
Create an event on behalf of a resource It is not possible to perform these functions.
Set sharing permissions for a resource It is not possible to perform these functions.
Set privacy permissions for a resource It is not possible to perform these functions.
Print calendars or events It is not possible to perform these functions.
Manage attachments on events It is not possible to perform these functions.
Auto-complete email addresses from server Global Address List These functions are performed very well, with few or no issues.
Auto-complete email addresses from server Personal Address Book These functions are performed very well, with few or no issues.
Auto-complete email addresses from local Personal Address Book These functions are performed very well, with few or no issues.

Contacts Functions Yes/No Notes
Configure for access These functions are performed very well, with few or no issues.
View and use the Global Address List (GAL) These functions are performed very well, with few or no issues.
Create a personal contact stored on the server These functions are performed very well, with few or no issues.
Modify a contact stored on the server These functions are performed very well, with few or no issues.
Delete a contact stored on the server These functions are performed very well, with few or no issues.
Create and modify local contacts These functions are performed very well, with few or no issues.
Auto-complete addresses from contacts These functions are performed very well, with few or no issues.
Create server-side distribution list It is not possible to perform these functions.
Modify server-side distribution list It is not possible to perform these functions.


Keywords:microsoft office 365 office365 o365 client features capabilities capability functionality grid technical breakdown iOS 7 o365 ios7 phone   Doc ID:38925
Owner:Help Desk KB Team .Group:DoIT Help Desk
Created:2014-04-02 09:07 CSTUpdated:2020-08-13 17:22 CST
Sites:DoIT Help Desk, Office 365
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