Microsoft 365 - Requesting a departmental email address/account/domain

• Request account from your departmental IT administrator. If your department has a departmental Microsoft 365 email domain such as "@doit.wisc.edu", contact your email domain administrator to request a new account or address. If you are unsure whether your department has an Microsoft 365 email domain, or who your domain administrator is, contact the DoIT Help Desk.

• Request an @mailplus.wisc.edu account. If your department doesn't have a Microsoft 365 email domain, you may request accounts in the generic "@mailplus.wisc.edu" email domain.
  
  Important: only full time faculty/staff are allowed to make this request. Follow these instructions to request a mailplus.wisc.edu Shared Mailbox, Service Account, Alternate Address, or Resource account.

• Request a custom/vanity @wisc.edu alternate address. In some cases, it is possible to obtain a departmental address of the form "Something@wisc.edu" as an Alternate Address tied to a Shared Mailbox or Service Account. See this document for requirements on these custom @wisc.edu addresses or to submit a request.
  
  Note: This request won't create an email account. 

• Request a new email domain to create accounts in. M365 and linked services can only support a limited number of email domains. New domain requests involve a technical consultation to better understand the underlying workflow requirements and a review of alternative solutions. All domain request require approval from UW-Madison's Microsoft 365 leadership and may be denied.

Student organizations who would like an email domain should contact the help desk for further assistance - don't submit your request through the process below.

Some reasons to not request a new email domain:

• If you are looking for a website, don't use these steps and instead, go to the following article: https://it.wisc.edu/services/web-hosting/.
• M365 Groups are a frequently overlooked option that allow you to create custom branding and provide flexible access to shared resources such as an Outlook inbox, calendar and document library. see Microsoft 365 - Getting Started with Groups
• Unlike accounts within the mailplus.wisc.edu domain, you will be responsible for administering the domain and all of the accounts within your domain. This includes:
  • Understanding email authenticity concepts such as SPF, DKIM and DMARC.
  • Complete understanding of Microsoft 365.
  • Creating Shared Mailboxes, Service Accounts and Resource Accounts within the domain.
  • Maintaining and troubleshooting permissions to other accounts.
  • Creating and assigning alternate email addresses.
  • Knowledge of how the accounts in your domain are being used.
  • Maintaining the list of people who have domain administrator privileges: Microsoft 365 - Maintaining Domain Administrator Access

1. Go to Wisc Account Administration Site.
2. You will be presented with the request domain form. Enter the required data(including any special request within the comments field).
3. Click The Request Domain button.

   A mail/calendar administrator will contact you within a couple of business days.