Office 365 (Apple Mail) - Search/Find Messages

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result. Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?

To search/find messages, use the search bar in the upper right, and choose a suggestion. To improve your search:

• Use the search filters to specify which mailbox you want it to search in.

  

• In the search bar, specify your search further by adding Boolean phrases such as AND, OR, or NOT. They must be in capital letters. (e.g Turkey NOT Bird OR Food)
• If you want to include, Trash, Junk, and Encrypted Messages in your search results, go to Mail -> Preferences -> General.

  

See Also:

• Office 365 - Support for non-Microsoft clients
• Office 365 - Which clients/protocols will be supported?
• Office 365 - Setup/configure Outlook on mobile device or desktop computer