Office 365 (Apple Mail) - Junk Email and Phishing
This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result. Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.Best Effort Support Only
This document explains about junk email and phishing using Apple Mail. These instructions are for Mac OS 10.9, but are likely to be similar for Mac OS 10.5-8.
- Go to Mail, then Preferences.
- Go to the Junk Mail tab.
- Adjust the settings as appropriate.
- To customize it further, check Perform Custom Actions and click Advanced.
- Once finished, click OK.
- A folder you have marked as junk can be marked as Not Junk in the toolbar as well as above the message.
- You may also create a rule that filters (moves or deletes) mail.
- [Link for document 42923 is unavailable at this time.]
- If a legitimate message appears in your Junk mailbox, drag the message out of the mailbox to remove its Junk status.