Support for Symantec Endpoint Protection downloaded from the Campus Software Library

You should only install one antivirus program on your computer. Having multiple antivirus programs on one computer can cause conflicts. Always uninstall the antivirus software that came with your computer before installing the University’s Symantec Antivirus.

Installation Instructions: https://kb.wisc.edu/3476

Troubleshooting

  1. When you download and install the Symantec Windows clients, you get a Download Insight warning from your existing Symantec installation.
    If you get that error, it's safe to click the "Allow this file" button and continue with the installation.
  2. When installing the Symantec Mac clients, you receive the "The application “Symantec Endpoint Protection Installer” can’t be opened." error.
    Workaround: https://knowledge.broadcom.com/external/article?legacyId=tech236105

How to tell if your Windows operating system is 32- or 64-bit: https://kb.wisc.edu/12030

All Symantec documentation: https://kb.wisc.edu/search.php?q=symantec

Faculty, staff, and/or students licensed to use this software can download it from the Campus Software Library

To better assist you with any issues that may occur when downloading software, all downloads are linked to a NetID.




Keywords:symantec sep virus antivirus csl   Doc ID:47110
Owner:Warren R.Group:DoIT Tech Store
Created:2015-02-12 13:17 CDTUpdated:2020-03-13 12:17 CDT
Sites:DoIT Help Desk, DoIT Tech Store
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