WiscIT - Email Signature

This feature allows you to set a signature for outgoing emails that you generate.

Things to Note/Common Issues

  • Email signatures will not be generated when an email is made using a One-Step (Most emails are sent via a One-Step button)

  • If your custom email signature does not appear after being set following the instructions above, completely close out of WiscIT and try again.

  • While you can use email signatures on the WiscIT web client the same way you would the desktop application, you cannot create a email signature on the web client. This is due to the web client being a Thin WiscIT client

Creating a Email Signature

  1. Click on Tools in the upper main menu bar and select Options...

    Tools and Options in the Menu Bar

  2. Find User information in the left hand pane and fill in your signature in the space labelled "Email Signature to be used when sending Email from WiscIT".

    Creating Email Signature in User Information tab

Using a Email Signature

With an Email Signature set you can generate the message by clicking on the Requestor's email directly below their name as shown below:

  • A Requestor's Email


Keywords:
personalized, outgoing, customer, Cherwell 
Doc ID:
50637
Owned by:
Will C. in WiscIT
Created:
2015-04-20
Updated:
2023-07-19
Sites:
WiscIT - Wisconsin IT Service Manager