CCI Private Cloud - Connecting Virtual Media to a VM
Remote storage (CD-ROM, USB mass storage, ISO image, and floppy disk) cannot be connected to VMs as virtual media in the CCI Private Cloud environment.
CCI Private Cloud Incident Reporting
- Customers should contact the DoIT Help Desk to report an incident or check the outages page for an CCI Private Cloud incident.
- Formal support is provided for CCI Private Cloud during business hours only. After-hours support is best effort.
CCI Private Cloud Technical Support
- Customers should contact the DoIT Help Desk or email email@example.com with support requests.
- CCI Private Cloud technologists will respond to all support requests by the end of the following business day.