Microsoft 365 (Outlook for iOS) - Working with mail folders

This document will provide you step-by-step instructions on how to work with mail folders for Outlook in iOS

    Default folders

    Your account starts with these default folders:

    • Inbox Incoming messages arrive in your Inbox unless you've created an Inbox rule to redirect them to another folder, or they're identified as junk email.
    • Sent Items By default, a copy of every message you send is put in your Sent Items folder.
    • Deleted Items When you delete a message, it's moved to the Deleted Items folder.
    • Drafts If you create or respond to a message, but can't finish it right away, it will automatically be saved to your Drafts folder. You can come back to the message later to continue editing it, and then send it.
    • Outbox Outgoing messages that are temporarily stored.
    • Junk Email Messages that have junk email characteristics but that aren't blocked by a spam filter before they reach your mailbox will automatically be moved to this folder. 

    Using folders

    To access your folders tap your avatar (folder name you are currently in) located at the upper left corner of the screen. Then tap the folder you would like to view the contents of.

    iOS folders

    Note Most functions related to creating and managing folders are not available in the Outlook for iOS application. For the best experience use the Outlook on the web or a recommended Outlook client.

Keywordsoffice 365 microsoft o365 m365 microsoft 365 messages app application iphone ipad apple client mobile device phone   Doc ID53470
OwnerO365 S.GroupMicrosoft 365
Created2015-06-30 14:24:00Updated2023-02-02 09:22:56
SitesDoIT Help Desk, Microsoft 365
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