Pay-for-Print - Add Money to your Wiscard Account for Printing

This document gives an overview of the accounts that can be used for Wiscard printing with Pay-for-Print and how to add money to them.

The following accounts can be used to pay for printing in locations that use Pay-for-Print:

  • Print Account - Add Money

    • Print Account funds can only be used for printing on campus.
    • No Fee for adding money to your Print Account.
    • Minimum of $5.00 added at a time.
    • Once money is added to your Print Account, it cannot be refunded or transferred to another individual or account.
    • To check the balance currently available in your Print Account, you can view it on the computer at a Pay-for-Print release terminal after logging in with your NetID and password (or card number and pin for guest/departmental print cards). You can also view it after swiping a card (either Wiscard or guest/departmental print card) on a reader attached to a copier.
    • To print from your personal computer once funds have been added, follow the instructions at Pay-For-Print Mobile Printing
  • Wiscard Account - Add Money

    • Wiscard Account funds can be used for a variety of purchases on campus
    • Deposit into the account with electronic check for free.
    • 2% fee for adding money to Wiscard Account via credit card.
    • Minimum of $15.00 added at a time.
    • To check your Wiscard Account balance, click here here.
    • More information about your Wiscard Account

Current Pricing Information

  • B&W: $0.07 per page/per side
  • Color: $0.60 per page/per side


Papercut Refunds

  • Log into your Papercut portal 
  • In the Recent Print Jobs menu, find the job that gave you issues, click "Request refund"

Request Refund Button

  • Fill out the request form:

Refund request form

  • You will be notified when your refund is approved or denied.


GoPrint or Papercut Refunds

Use this form to request refunds for GoPrint or Papercut prints




    Refunds will be processed during business hours.
    Refunds for printing problems such as paper jams, streaked copy, and jobs that were discarded by the printer are available.
    When you log in to the release station to print, you'll see your Wiscard account in the upper right on the screen as usual. If you select "Next Purse," you'll be able to switch to the Wiscard Quota and pay with that instead. If you are unable to change your purse please contact a DoIT IT administrator. 

    Keywordsgoprint Wiscard print printing refund infolab go print account current balance PaperCut   Doc ID57186
    OwnerSEAN G.GroupInfoLabs
    Created2015-10-09 14:50:07Updated2024-03-08 09:58:47
    SitesDoIT Help Desk, InfoLabs, UW-Madison Libraries
    Feedback  16   100