WiscIT - Release Notes - 2015-11-06

On Friday, November 6th, the WiscIT Team rolled out a number of fixes and enhancements detailed below.

General Incident Updates

    • Updated Network Service Team Names to use the NS abbreviation
    • Self Service (Help Online), added ability to search for incidents
    • Fixed preferred name validation which was causing issues when creating incidents in the web client
    • Recruitment's at a Glance
      • created ability to copy a recruitment to add finalists as well as restart a failed recruitment
      • updated UDDS field to allow picker selection only (removed ability to type in field)
      • added buttons to the form to launch reports
    • Added Help Desk contract field to Sub-Category field

    General Problem Updates

    • Fixed the problem owner ID which was not setting when an incident was assigned

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    Keywords:wiscit cherwell release notes change log   Doc ID:58619
    Owner:Will C.Group:WiscIT - Wisconsin IT Service Manager
    Created:2015-12-01 12:03 CDTUpdated:2016-09-09 14:07 CDT
    Sites:DoIT Help Desk, WiscIT - Wisconsin IT Service Manager
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