KB User's Guide - Documents Tab - Cloning a Document with the "Save As..." Button
With the appropriate permissions, the Save As... button allows you to save an existing document as a brand new document, no matter the status of the original document.
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In the KB Admin Tools, open the document you wish to duplicate.
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At the top of the document, open the More menu, then select the Save As... option from the dropdown.
- Note: You can also find the Save as... option under the Options menu of the document edit screen.
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A modal will open with three options:
- Text only - Copies the following fields: Title, Keywords, Summary, Body, See Also, JavaScript/CSS, Activation, and Expiration.
- Text + attachments - Copies everything in Text only plus any attachments.
- All - Copies everything in Text + attachments plus all settings, excluding Custom/redirect URL and Group note.
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Once you make your desired selection, you will see a message stating the document you selected was saved as a new document (which will have the Draft status). From here, you may view or edit the new document as needed before proceeding to Publish it.