SMPH Administration - Request an Office 365 Service Account

Create a shared email account, in Office 365, for your department's or group's business correspondence.

Departments, or groups in SMPH administration use shared email accounts for special purpose correspondence, or to separate business correspondence from personal email accounts.  In Office 365 these are called Service Accounts.  

You may select from multiple email domains for your Service Account -- such as @hslc.wisc.edu, @med.wisc.edu and more. 
  • Many of our supported Depts. and Labs, have corresponding domains for their service accounts (Ex. @ictr.wisc.edu, @crb.wisc.edu)
  • When filling out the form, there will be a drop down menu that shows the full list of available domains.
To request a Service Account use the following webform:
The account will be configured for you, and can be added the Office 365 global address list.  
  • Specified linked NetIDs, should see the corresponding service account, added automatically, in their list of available accounts, within the Windows OS version of Outlook Desktop. 
  • To open the account from the Web version of Outlook, start from your own account. 
    • Click your initials icon (upper right corner) on your email page.
    • Select "Open another mailbox ..." 
    • Search for the title name of the account. 
    • Once found click "Open" to begin accessing the service account.

Also See:

Office 365 - Getting Started with Service Accounts

https://kb.wisc.edu/office365/page.php?id=68238

How to access a Service Account:

https://kb.wisc.edu/office365/page.php?id=39838

SMPH Administration - Link a NetID to an Office 365 Service Account

https://kb.wisc.edu/smph/page.php?id=72501

 
 

Keywords:
365 service account departmental shared email 
Doc ID:
60544
Owned by:
Adrian G. in SMPH
Created:
2016-02-08
Updated:
2024-02-05
Sites:
School of Medicine and Public Health