KB User's Guide - Documents Tab - How To View a Document's Version History

In the row of action buttons that appear at the top and bottom of the page, then select More > Version history

This will take you to a list of previous versions of this document, displaying who updated it and when each update was made. This table contains the following information:

• Version numbers
• An "Published" column, which will list "Yes" for any version that was published
• The title of the document when the revision was saved
• The user who saved the revision
• The date and time the revision was saved
• The age of the revision
• A "Compare" checkbox

Clicking the title of a version will allow you to view that version on its own. You can also compare multiple versions by doing the following:

• Check the Compare checkbox for the versions that you wish to compare.
• Click the Compare Selected button above or below the table.
• You will then see the selected versions in a tiled layout, allowing you to easily compare them and spot differences. A color-coded list of differences (in HTML) will be displayed at the bottom of the page. When you are finished comparing, you have the option to return to viewing the live document, or to go back to the version list.

It is also possible to restore to a previous version of a doc using the Version History. While viewing a previous version of the doc, you can click Restore with this version to replace the current version of the document.

The restored version will be saved as a new Draft version, regardless of whether the previous version was published or not. To make the restored version of a published document visible to your users, edit the restored draft and re-publish it.