Microsoft Office - Viewing Office 2007 Files Using Older Versions of Office
NOTE: Windows 95/98, Windows Me, Windows 2000, Windows XP, and Windows Vista are no longer supported by the Help Desk. We can only provide best effort support. If we are unable to resolve your Windows 9x/2000/XP/Vista issue, you may be able to find help in Microsoft's Knowledge Base.
These products are no longer actively supported by Microsoft. No further development will take place on these products and security updates are no longer issued. It is highly recommended that you upgrade to Windows 10 or 8.
Microsoft released a compatibility pack for older versions of Microsoft Office that takes files created with the newer format of Office 2007 and converts them to the older version.
Before downloading and installing this program, you will need to make sure that your Office installation is up to date. To do this, go to the Help Menu and select "Check for Updates."
This should launch your default web browser and go to the Microsoft Office Online download center. Click on the "Office Update" link. This should then show which Office updates need to be installed.
Note: ActiveX may need to be installed in order to complete the above step.
Be sure to install all available updates
After this is complete, go to the Microsoft Website and follow the instructions to download and install the Microsoft Office Compatibility Pack.
If you need further assistance, please contact us