Packages and Shipping

This document provides information on how to setup shipping accounts, ship packages, and locate packages. It also includes a package pickup schedule.

Roles - Hub vs. Labs

The Hub Administrative Assistant can answer questions on shipping packages.

Lab staff are responsible for:

  • having their own shipping accounts (UPS CampusShip, FedEx)
  • preparing shipping orders
  • placing and paying for the orders via lab funds

Package Pickup Schedule

Package Pickup Schedule
Vendor Pickup Day(s) Pickup Location
USPS Mon. - Fri. Reception desk room 237. 
UPS Wed. Loading dock – bin marked for UPS pickup.
Place package in bin by Wednesday morning.
For a full list of UPS drop-off locations, see the UPS drop-off locator. 
FedEx NA You will need to contact FedEx and schedule a pickup.

Postal Scale

There is a postal scale in room 237 for weighing packages.

Choosing a Shipping Vendor

The vendor must have a current contract with the State of Wisconsin:

  • UPS - United Parcel Service
  • FedEx - Federal Express
  • USPS - United States Postal Service (Post Office)

Warning - Shipping Rules Vary by Vendor

Each shipping vendor has their own rules regarding things like weight, shipping certain substances, and ways to seal packages.

Example: the USPS has very specific rules about tape.

Moral: read the rules carefully, or the vendor may reject your package.

Choose by Package Type

Where is My Package?

Sometimes a package makes it to the building, then goes missing. This could be due to someone picking up the wrong package, or the package being delivered to the wrong person.

If the shipping services says they delivered the package, try checking the following locations in Russell Labs:

  • Upstairs mailroom – room 218
  • Loading dock
  • Tables in the lobby
  • Outside the PDDC office – room 183

After searching those locations, if you still haven’t located the package:

  • check with everyone in your lab group in case someone else picked up the package
  • contact the shipping service

If you still haven’t found the package, contact the Hub Administrative Assistant.

How to Setup Shipping Accounts

Visit the How to Ship Packages web page to learn how to setup shipping accounts with FedEx and UPS.

How to Prep and Ship Packages

Visit the How to Ship Packages web page to learn how to ship packages with FedEx, UPS, and USPS.

 Questions


Keywords:
packages, package pickup schedule, UPS, FedEx, USPS, shipping, dry ice, drop-off locations. locating packages, finding packages 
Doc ID:
67852
Owned by:
Alyson A. in Russell Labs Hub
Created:
2016-10-18
Updated:
2024-12-04
Sites:
Russell Labs Hub