Cisco Phones - Using a Headset
This document explains how to answer calls using a headset with the Cisco phone system.
Configuring a Headset
Before you can answer calls with the Cisco phone system, you must first configure your headset. Use the following instructions to do so:
- Connect the headset to the phone, and log in.
- Once the headset is connected and you're logged in, press the Applications button (which is represented by a gear icon).
- Press 4 for Accessories.
- Note: If you only see "Analog headset", unplug your headset and plug it back in or find a different headset if the issue persists.
- If your headset is configured correctly, it should look similar to the following image:
Answering a Call
To answer a call when using a headset, press the Answer soft-key or the unlit headset button (which is represented by a headphone icon).