Cisco Phones - Using a Headset

This document explains how to answer calls using a headset with the Cisco phone system.

Configuring a Headset

    1. Once the headset is connected to the phone and you're logged in, press the Applications button Settingsbutton.png.
    2. Then, press 4 for Accessories.
    3. The headset should be configured automatically, but if it is not, press Setup to complete the configuration.
      • Note: If you only see "Analog headset", unplug your headset and plug it back in or find a different headset if the issue persists.
    4. If your headset is configured correctly, it should look similar to the following image:

Correctheadsetsettings.png

Answering a Call

To answer a call when using a headset, press the Answer soft-key or the unlit headset button Headsetbutton.png.



Keywords:
headphones jabra handset phone USB settings jack peripheral configuration configure 
Doc ID:
72438
Owned by:
Help Desk KB Team in DoIT Help Desk
Created:
2017-04-07
Updated:
2024-06-18
Sites:
DoIT Help Desk, Voice Services