ECMS - Manual Client Installation Steps - August 2024, 24.1 build 226

This document explains how to install the Perceptive Content client version required for testing in the TEST Imaging environment and for user acceptance testing the morning of August 9th, 2024

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Perceptive Content Desktop Client Installation Steps

IMPORTANT: Do NOT install this version of the client on the computer you use to access the PRODUCTION Imaging environment! Before installing this client please review and understand your options by reading the Testing Protocol here If you have questions please email 

  1. Download the latest client here
  2. Locate the downloaded file on your computer, then rename the file from ClientSetup24.1_226.exe.rename to ClientSetup_24.1_266.exe
  3. Right-click on the renamed file and select Run as Administrator.
  4. InstallShield Wizard will launch and present a Welcome screen. Click Next
    Install Wizard Welcome
  5. If the required supporting files for Microsoft C++ Redistributable and Microsoft .NET are not installed, you will be presented with a dialog to install them. If they are already installed, this dialog will not appear. You must install these files.
  6. Scroll to the end of the license agreement and select I accept the terms in the license agreement, then click Next
    Scroll to the end, and Accept
  7. On the following dialog, you will be able to select specific features for installation. It is recommended that you select features as shown. Once you have made your selections, click Next
    EP2 features
  8. If you are installing the client for the first time, an additional dialog will appear requesting that you configure at least one Connection Profile used to connect to the Perceptive Content server. In the "Default Connection Profile" dialog, configure the connection profile for Test using the information here:
  9. The installer will ask for the Deployment Server URL. Since you are installing the latest version of the client only for testing, this field should be blank. If not, you should blank it. Click Next
    deployment no url
  10. The installer will present a dialog on which you can select shortcuts; choose according to your preference:
    Installer shortcuts
  11. Now you can click on the Install button and the client installation will begin:
    Installer shortcuts
  12. Possible Warnings:
    • If you are upgrading from a previous version of the Perceptive Content client, the PEDS Service Monitor may be loaded. If so, the installer will present this dialog. You should select "Automatically close and attempt to restart applications" and click on the OK button to continue the installation...
      Installer shortcuts
    • If you are upgrading from a previous version of the Perceptive Content client and you had the old client running, the installer may present an error dialog. You should switch to the running Perceptive Content client and close it, then switch back to the installer and click on the Retry button to continue the installation...

  13. This Installation Wizard Completed dialog will be shown when the upgrade is finished:
    Installer shortcuts
  14. To test the ImageNow Printer features, additional steps will need to be completed:
    ECMS - Configuring the ImageNow Printer and Tiff Compression Formats

KeywordsECM ECMS Enterprise Content Management Imaging System Perceptive Content Experience ImageNow client PEDS push update install installation configuration   Doc ID74280
OwnerCraig S.GroupECMS
Created2017-06-23 10:01:49Updated2024-06-14 07:44:11
SitesDoIT Help Desk, ECMS
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