IT Orientation Tasks

IT orientation task list for on-boarding new users.


  • First time login with the temporary password (if necessary, see your supervisor for this information)


  • Search for (magnifying glass lower left) and Pin common apps (IE, Outlook, Word, Excel, etc.) and user requested shortcuts to taskbar.

    • Note: the Edge browser vs. Internet Explorer icons look very similar (consider pinning IE & unpinning Edge)

Default Programs

  • Set defaults by app - Set this program as default

    • Preferred Browser, Adobe Acrobat DC, Outlook, etc.

Outlook Desktop

  • First time login (Windows)

    • Outlook desktop usually has the user's pre-loaded email address, if not enter NetID based email address (not the firstname.lastname one).

    • After short pause the campus sign-on window will appear, have user enter NetID username and password.

    • After clicking finish, Outlook may take some time before emails begin to populate.

  • Links

Office 365 (Outlook 2016 for Windows) - Configure Outlook 2016

Office 365 (Outlook 2016 for Mac) - Configure Outlook 2016 for Mac

  • Address book directory search

Directory Search (Win) - Configure Outlook 2016 for Windows

Directory Search (Outlook 2016 for Mac) - Configuring for White Pages


  • Make sure appropriate/desired network printers are mapped. (Control Panel - Devices and Printers)

  • Configure network printer settings.

    • If user is connecting to a printer that requires a Dept. ID (Ex. the HR dept. printer - HSLC-4150-BW-CanoniRC5560i) see the following link:

  • Install drivers for USB connected printers (if needed)


  • Suggest adding the below listed Bookmarks/Favorites to their preferred browser. Another option, is to import the SMPH Bookmarks.html file, currently located on the shared drive in N:\PUBLIC\TEMP folder.

SMPH Knowlegebase

SMPH Shared Services IT

UW-Madison IT


  • Log into "eduroam" wireless.

    • eduroam requires credentials with the full email address ( with NetID password.

  • Show user how to use VPN for off network access to shared-drive.

    • Please note that Cisco will no longer work after Dec.2017.  There is a new VPN.

    • Links

Connect to the MSAD file server remotely (Windows)

Connect my Mac to the MSAD file server

WiscVPN - Downloading and Installing the GlobalProtect (PaloAlto) Client

WiscVPN - Connecting with the GlobalProtect (PaloAlto) Client

Keywords:orientation   Doc ID:74652
Owner:Adrian G.Group:School of Medicine and Public Health
Created:2017-07-17 16:30 CDTUpdated:2018-05-24 12:14 CDT
Sites:School of Medicine and Public Health
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