Accessing Adobe Creative Cloud Software Licensed under UW System's ETLA

Adobe is mandating that all software installations licensed under UW System's ETLA change from Serialized Licensing to Named User Licensing or Shared Device Licensing no later than November, 2019. The best practice for all Creative Cloud applications, including Acrobat, is to license them with Named User Licensing or Shared Device Licensing no later than mid-November.

Licensing overview from Adobe: https://helpx.adobe.com/enterprise/using/licensing.html#main-pars_accordion_container

  • Named User Licensing requires users to log in with a UW/Adobe federated account with UW-Madison NetID/password.
    • Eligible faculty and staff installing the software for their own use can follow this self-service procedure to download and install the Adobe ETLA software on both UW- and personally-owned devices. You should not install software on UW-owned computers without the approval of your department's IT staff.
    • IT Support staff who are Adobe deployment admins can build named-user installation packages with a variety of options in the Adobe Enterprise Admin Console.
      • If you're IT staff and you want to be assigned the deployment admin role, please email adobe@doit.wisc.edu.
  • Shared Device Licensing is used for on-campus, UW-owned machines that will have more than one user. Users must log in, and can do so with their UW/Adobe federated ID, an Adobe ID linked to a purchased Creative Cloud subscription, or a free Adobe ID.
  • In the past, Serialized Licensing was used to create anonymous installations that did not require login and were made with the Creative Cloud Packager (CCP). This is how most ETLA software was installed during the first two three-year terms of the Adobe agreement.
    • The CCP cannot make installation packages containing software released after October, 2018.
    • Serialized installations will not get updates for software released after October, 2018.
    • All serialized installations of Adobe ETLA software will stop working in November, 2019.
    • Depending on their environment, IT Staff may be able to remotely check for instances of serialized installations using Adobe's ExpiryCheck tool: https://helpx.adobe.com/enterprise/kb/volume-license-expiration-check.html.



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Owner:Warren R.Group:DoIT Tech Store
Created:2017-11-28 08:26 CSTUpdated:2019-11-18 10:49 CST
Sites:DoIT Help Desk, DoIT Tech Store
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