Request a Copy Failure - Server Error in '/illiad/OpenURL' Application

Addressing patron issues regarding failure to "request a copy," searching for sources via Library website.

When prompted with the following image when attempting to "request a copy," while searching for sources via Library website:

imageThe specific source will be unavailable to the patron through UW-Library search. They must request it via Interlibrary Loan client: https://www.library.wisc.edu/services/borrow-renew-request/interlibrary-loan/. 


Keywords:Server, Error, in '/illiad/OpenURL' Application, application, inter, interlibrary, interlibrary loan, ill, ILL, request, a, copy, article   Doc ID:78538
Owner:Jay R.Group:General Library System
Created:2017-12-05 11:22 CSTUpdated:2017-12-05 11:37 CST
Sites:General Library System
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