Request a Copy Failure - Server Error in '/illiad/OpenURL' Application

Addressing patron issues regarding failure to "request a copy," searching for sources via Library website.

When prompted with the following image when attempting to "request a copy," while searching for sources via Library website:

 
imageThe specific source will be unavailable to the patron through UW-Library search. They must request it via Interlibrary Loan client: https://www.library.wisc.edu/services/borrow-renew-request/interlibrary-loan/. 

KeywordsServer, Error, in '/illiad/OpenURL' Application, application, inter, interlibrary, interlibrary loan, ill, ILL, request, a, copy, article   Doc ID78538
OwnerKatie S.GroupUW Libraries
Created2017-12-05 12:22 CDTUpdated2023-04-28 09:52 CDT
SitesGeneral Library System
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