UW-Madison G Suite - Google Analytics Support

---

Google Analytics Help Center

For general assistance, please visit https://support.google.com/analytics#topic=3544906.

Google Analytics Account Support

If you cannot access your Google Analytics account, you can resolve this issue in one of two ways:

Option 1: Self-service

• Visit the Google Analytics Help site: https://support.google.com/analytics/troubleshooter/7264014?hl=en.

Option 2: Contact Google Analytics Support

Please note: Before you can contact Google, you will need to prove that you are the owner of the account/sites/apps in question by creating a txt file.

• Step 1: Create a text file and save it as analytics.txt

Learn how to create this file here: https://support.google.com/analytics/answer/7268497#prove.

• Step 2: Fill out the Troubleshoot Contact Form

  Troubleshoot Contact Form: https://support.google.com/analytics/contact/adminleft_ga.

UW-Madison Google Analytics Community of Practice

For all other questions regarding Google Analytics, please consider posting your question here: google-analytics@lists.wisc.edu .

The UW-Madison Google Analytics Community of Practice consists of individuals from departments throughout UW-Madison who use Google Analytics. The goal of this group is to share knowledge amongst each other and document techniques that can be made available to the broader UW community.

UW-Madison G Suite Account Support

If you need help with your UW-Madison G Suite account or have any questions or concerns, please contact the DoIT Help Desk and a technician from the UW-Madison G Suite team will contact you shortly.