Campus Card Access System (Andover) - Connecting to the Andover Web Client

This document will walk you through the process of connecting to the Andover Web Client.

Note: the Andover Web Client ONLY works with Internet Explorer

  1. Connect to the BAN VPN (see BAN VPN - Connecting to the BAN Network).

  2. Open Internet Explorer and navigate to

  3. Open compatibility settings in the browser.


  4. Fill in the field with Click add and close the window.


  5. An ActiveX plugin will prompt you to install. Click install.

    If you do not see this, wait a few minutes for it to come down and ensure that pop-ups are allowed.


Keywords:andover ban vpn banvpn door ccas   Doc ID:81437
Owner:Help Desk KB Team .Group:DoIT Help Desk
Created:2018-04-05 12:18 CDTUpdated:2018-07-26 11:45 CDT
Sites:DoIT Departmental Support, DoIT Help Desk, DoIT Tech Store
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