Course Search & Enroll - Tips for Resolving Common Display Issues

This document outlines some quick tips for fixing commonly occurring technical issues within the Course Search & Enroll App.

While using the Course Search & Enroll application, you may experience certain technical issues with the display. Here are a few common ones and solutions:
  • Refresh
Try refreshing your browser window (Control+R or Command+R, depending on your keyboard). You may have “timed-out.” You won’t lose your cart or enroll twice by refreshing.
  • Cart Unexpectedly Empty
Double-check that you are viewing the cart for the right term. If so, try refreshing your browser window.
  • Credits in Cart Show "NaN"
Try refreshing your browser window (Control+R or Command+R, depending on your keyboard). You won’t lose your cart or enroll twice by refreshing.
  • Courses in My Cart Won't Enroll
Try deselecting, then reselecting, the checkbox for the courses in your cart.
  • Enrolled Courses List is Empty
Try clearing browser cache and cookies.

If these issues persist, contact Get Help from DoIT.

See Also:




Keywords:errors technical problems messages refreshing cart suddenly unexpectedly empty credits nan won't can't cse cs&e   Doc ID:87486
Owner:Dana S.Group:Office of the Registrar
Created:2018-11-02 10:50 CSTUpdated:2019-09-27 09:23 CST
Sites:DoIT Help Desk, Office of the Registrar
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