Webex App - System Requirements

Here's what you need to know about the requirements to join and host meetings. We've put together information about minimum browser and OS requirements, supported email applications, and supported languages.

Supported operating systems

Windows

  • Windows Server 2008 64-bit

  • Windows Server 2008 R2 64-bit

  • Windows 10

  • Windows 10 Enterprise LTSB

  • Windows 11

Notes:

  • Windows OS support on Microsoft Surface Pro is supported.

  • Each Webex Meetings monthly release is tested and certified against the current preview of monthly rollup and all semi-annual Windows 10 releases.

  • Webex Meetings supports Windows Server 2012 R2 and 2016 with limitation that, for Webex meetings and the desktop application, if a user doesn't have administrator privileges, then an administrator is required to install the Webex Meetings applications.

Mac OS X

  • 10.15

  • 11.0 (Big Sur)

  • 12.0 (Monterey)

Linux (Web App) (32-bit/64-bit)

  • Ubuntu 14.x or later

  • OpenSuSE 13.x or later

  • Fedora 18 or later

  • Red Hat 6 or later

  • Debian 8.x or later

The following Webex services are available for Linux on the web app:

  • Meetings

  • Webex Webinars

  • Webcast mode for attendees doesn’t support OpenSuSE 13.x or later, Fedora 18 or later, Red Hat 6 or later, and Debian 8.x or later.

  • Events (classic) (attendees)

  • Webex Training (attendees)

Known issues and limitations for Linux on the Webex Meetings web app:

  • In some versions of Linux, users must proactively install and activate the “OpenH264 Video Codec provided by Cisco Systems, Inc.” plugin for the video, call my computer, and content sharing features to work in Firefox.

  • Content sharing doesn’t work in Linux versions that use Wayland as their display management system (such as Fedora 25 and later), due to an issue with the WebRTC screen sharing API.

  • Sending and receiving video doesn’t work in Fedora 28 due to an issue with the H.264 codec.

  • Linux clients are not supported for end-to-end encryption.

See the Web App Supported Operating Systems and Browsers for more information on the additional features for Linux that are available in the Webex Meetings desktop app.

Chrome OS support

Support for Google Chrome OS is currently available through the Webex Meetings Web App (Web-Based meeting client support) and the Webex Meetings Android App (Downloadable meeting client support).

See the Web App Supported Operating Systems and Browsers for more details on what's supported.

The Webex Meetings mobile app (version 11.0 or higher) is supported on all Chrome devices that officially support Android apps, through Google Play.

Minimum System Requirements

Browsers

Windows

  • The Edge browser is supported only for starting and joining meetings, events, training sessions, or support sessions in Webex Meetings, Webex Training, Webex Webinars, Events (classic), and Webex Support.

  • Mozilla Firefox 52 and later is fully supported in Windows. Firefox 51 and earlier versions aren’t supported. Users receive a message stating this when they attempt to join or start a meeting with these browser versions.

    Mozilla Firefox ESR isn’t supported.

  • Chrome latest 32-bit/64-bit

    Win Edge Chromium is supported for all customers, including lockdown customers.

  • The WebView2 component is required on Windows systems in order to use the Slido integration (and future apps) and the Facebook & Facebook Workplace Live Streaming features.

Mac OS X

  • Firefox 52 and later is fully supported in Mac OS X. Firefox 51 and earlier versions aren’t supported. Users receive a message stating this when they attempt to join or start a meeting with these browser versions.

  • Safari 11 and later

  • Chrome latest 32-bit/64-bit

    Mac Edge Chromium requires Mac Desktop client to be on version 40.1 or later.

Linux (Web App)

  • Linux (32-bit/64-bit)

  • Firefox 48 or later

  • Chrome 65 or later

  • Chromium

  • The following Webex services are available for Linux on the Web App:

    • Webex Meetings

    • Webex Webinars

    • Events (classic)

    • Webex Training

    • Remote Support

See the Web App Supported Operating Systems and Browsers for more information on the additional features for Linux that are available in the Webex Meetings Web App.

Windows

  • Intel Dual-Core CPU 2.XX GHz or AMD processor (2 GB of RAM recommended)

  • JavaScript and cookies enabled on browsers

  • Java isn't required for Mozilla Firefox and Google Chrome users.

Mac OS X

  • Intel CPU-based (2 GB of RAM minimum)

  • JavaScript and cookies enabled on browsers

  • Oracle Java 6 to Oracle Java 8

    Java is needed for the following services:

    • Events (classic)

    • Webex Training

    • Access Anywhere

    • Remote Access

    • Hands-On Lab

Language Support

On Mac, localized languages are available for Meetings and Webex Webinars only. Webex Training, Events (classic), and Webex Support do not support Mac localized languages.

All Webex services (Meetings, Webex Webinars, Events (classic), Webex Training, and Webex Support) support the following languages:

  • Chinese (Simplified)

  • Chinese (Traditional)

  • Czech***

  • Danish

  • Dutch

  • English

  • French

  • German

  • Hungarian***

  • Italian

  • Japanese

  • Korean*

  • Polish***

  • Portuguese (Brazil)

  • Romanian***

  • Russian

  • Spanish (European)

  • Spanish (Latin America)

  • Swedish**

  • Turkish

*Korean is not supported in Events (classic).

**Swedish is not supported in Events (classic), Webex Training, and Webex Support.

***Czech, Hungarian, Polish, and Romanian are not supported in Webex Training and Webex Support.

Supported Mobile Devices and Operating System

For more info on support devices, languages, and features for the Webex Meetings mobile app, see the Support for the Meetings mobile app. 

Meetings Web app supported operating systems and browsers

Microsoft Windows 8 or later (32-bit/64-bit)

Feature List

Feature

Edge 25 / EdgeHTML 13

Chrome 65 or Later

Firefox 48 or Later

Start/Join a meeting

Yes

Yes

Yes

Switch to the Cisco Webex desktop app

Yes

Yes

Yes

View shared screen, applications, or files

Yes

Yes

Yes

View media files

No

No

No

View whiteboard and annotation

Yes

Yes

Yes

Chat

Yes

Yes

Yes

Telephony (Call-in or Call Me)

Yes

Yes

Yes

Call back to a video system

Yes

Yes

Yes

Call using a computer

Yes (Edge 77.0.235.20 and later)

Yes

Yes

Receive video

Yes (Edge 42 and later), 4K

4K, Multiway video

4K, Multiway video

Send video

Yes (Edge 42 and later)

Up to 720p

Up to 720p

Share content

Yes (Edge 77.0.235.20 and later)

Yes (Chrome 65+)

Yes (Firefox 52+)

Mac OS X 10.13 or later

Feature List

Feature

Safari 11.0 or Later

Chrome 65 or Later

Firefox 48 or Later

Start/Join a meeting

Yes

Yes

Yes

Switch to the Cisco Webex desktop app

Yes

Yes

Yes

View shared screen, applications, or files

Yes

Yes

Yes

View media files

No

No

No

View whiteboard and annotation

Yes

Yes

Yes

Chat

Yes

Yes

Yes

Telephony (Call-in or Call Me)

Yes

Yes

Yes

Call back to a video system

Yes

Yes

Yes

Call using a computer

Yes

Yes

Yes

Receive video

4K, Multiway video

4K, Multiway video

4K, Multiway video

Send video

540p

Up to 720p

Up to 720p

Share content

No

Yes (Chrome 65+)

Yes (Firefox 52+)

Chromebook

Feature List

Feature

Chrome 65 or Later

Start/Join a meeting

Yes

Modern View support

Webex Meetings : Yes

Events (classic) and Webex Training: Attendees who join events and training can launch the Meetings web app on Chromebook in Classic View by default.

Switch to the Cisco Webex desktop app

No

Chrome OS is not supported on the desktop app.

View shared screen, applications, or files

Yes

View media files

No

View whiteboard and annotation

Yes

Chat

Yes

Telephony (Call-in or Call Me)

Yes

Call back to a video system

Yes

Call using a computer

Yes

Receive video

4K, Multiway video

Send video

Up to 720p

Share Content

Yes (Chrome 65+)

Linux (32-bit/64-bit): Ubuntu 14.x or later, OpenSuSE 13.x or later, Fedora 18 or later, Red Hat 6 or later, and Debian 8.x or later

The CentOS operating system is not supported. As a workaround, try upgrading to the latest version of your browser.

Feature List

Feature

Firefox 48 or later

Chrome 65 or later

Chromium

Start/Join a meeting

Yes

Yes

Yes

Start/Join a Personal Room

Yes

Yes

Yes

Switch to the Cisco Webex desktop app

Yes

N/A

N/A

View shared screen, applications, or files

Yes

Yes

Yes

View media files

No

No

No

View whiteboard and annotation

Yes

Yes

Yes

Chat

Yes

Yes

Yes

Telephony (Call-in or Call Me)

Yes

Yes

Yes

Call back to a video system

Yes

Yes

Yes

Call using a computer

Yes

Yes

No

Receive video

4K, Multiway video

4K, Multiway video

No

Send video

Up to 720p

Up to 720p

No

Share Content

Yes (Firefox 52+)

Yes (Chrome 65+)

No

Known issues and limitations:

  • In some versions of Linux, users must proactively install and activate the “OpenH264 Video Codec provided by Cisco Systems, Inc.” plugin in order for the video, call my computer, and content sharing features to work in Firefox.

  • Content sharing does not work in Linux versions that use Wayland as their display management system (such as Fedora 25 and later), due to an issue with the WebRTC screen sharing API.

  • Sending and receiving video does not work in Fedora 28 due to an issue with the H.264 codec.

  • Linux clients are not supported for end-to-end encryption.

Learn more

This is a Cisco product- for more information see https://help.webex.com


Keywords:
Webex, Webex Teams, Cisco, system requirements, Mac, Ipad, Android, Web, Windows, Linux, Webex App, iPhone
Doc ID:
87994
Owned by:
Shawn T. in Cisco Webex
Created:
2018-11-27
Updated:
2025-02-24
Sites:
Cisco Webex, DoIT Help Desk, Voice Services