Webex Meeting: Muting Participants

As users around the globe are moving to remote workplaces, local network and telephony infrastructures are seeing increased traffic load. While Webex is continually increasing capacity, they are also working with their telephony vendors to ensure they have adequate capacity to support this increased volume traffic. However, in some situations, local service providers are experiencing issues with the high demand experienced due to increased remote users. Where possible, users may be encouraged to use "Use Computer for Audio" (VoIP) to help alleviate this issue.

The Webex Global Service Status provides updates to service issues. Please note all UW-Madison users must contact the DoIT Help Desk for assistance. Users contacting Cisco directly will be redirected to the DoIT Help Desk.

As a host you can mute anyone at any time during the meeting or before they join the meeting. Host can mute one individual or the entire group.

There are several ways to mute and unmute.
2. If the participant panel is open you can also right mouse click on a participate and also mute and unmute from the drop down.
3. From the participant panel you click the microphone to the right of the participants name to mute and unmute. Blue waves near a participants name means noise is coming in from their location.
4. From the circle navigation bar near the bottom left corner there is a microphone icon to mute and unmute yourself (or participants can use the circle navigation bar as well).

A host cannot turn on and off the participants camera (unless they specify when setting up the meeting a no video option, then participants will not have the option to join the meeting with video).

This is a Cisco product- for more information see https://cisco.com/go/webex

Keywords:Cisco WebEx browser support, system requirements, mac, windows, host,mute, unmute, webex meeting   Doc ID:88326
Owner:KATHLEEN K.Group:Cisco Webex
Created:2018-12-09 19:36 CDTUpdated:2020-03-17 15:35 CDT
Sites:Cisco Webex, DoIT Help Desk, DoIT Tech Store
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