Local Campus Multi-factor Authentication - Resolving "Additional Identity Proofing Required" Errors When Authenticating to Protected Systems
This document links to various Universities of Wisconsin policies, processes, and contacts for resolving "additional identity proofing required" errors. These errors occur when authenticating to protected systems that require virtual or in-person identity proofing before accessing.
As this process will vary from campus to campus, please be sure to select the appropriate campus entry for the campus you are attempting to log in from.
Campuses using local multi-factor authentication
Eau Claire - Follow the Okta: Overview and Setup page
Green Bay - Follow the Okta Verify - Setup Guide
Green Bay - Follow the Okta Verify - Setup Guide
La Crosse - Contact the Eagle Help Desk
Madison - Submit a Identity Proofing Request via the UW-Madison Profile page
Madison - Submit a Identity Proofing Request via the UW-Madison Profile page
Parkside - Contact the Tech Bar
Platteville - Follow the UW-Platteville Credentialing process
River Falls - Follow the UW-River Falls Identity Proofing process
Stevens Point - Contact the UW-Stevens Point Service Desk
Stevens Point - Contact the UW-Stevens Point Service Desk
Stout - Contact the UW-Stout Help Desk
Superior - Contact the UW-Superior Help Desk
UW-Shared Services - Email the UWSS Help Desk
UW System Administration - Email the UWSS Help Desk
Whitewater - Contact the UW Whitewater Help Desk
UW System Administration - Email the UWSS Help Desk
Whitewater - Contact the UW Whitewater Help Desk