WiscIT - Selecting Fields from Dropdown Menus

This document explains how to select a field from a dropdown menu when using an expression editor.

WiscIT allows comparisions to be made that will return a list of business objects. In order to do so, a field will need to be selected within an expression editor that allows comparisons to be made

Common Left Hand Fields

ExampleMenu.PNG

When you select the left hand dropdown menu, you will usually be confronted with a list of business objects within the current scope. For example, this image was taken while creating a search while looking at an incident. Selecting the small (+) button to the left of the business object will open a list of its fields. You can then select the field and complete the rest of the expression

Note that the topmost business object is usually contains what you are looking for. For example, to find all incidents by a specific owner, you would use the "Incident.Created By" and not something within the "Incident Owner" Business Object (this is used if you want to make a comparison that uses a piece of information about the incident owner).

Common Right Hand Fields

ExampleRightMenu.PNG

The right hand menu usually contains less business objects, and instead contains more system functions and expressions. For example, if you wanted to compare "Incident.Owned By" with the current user in WiscIT, you can select the (+) button to the left of System Functions, and select "CurrentUserDisplayName()".




Keywords:menu field incident owner owned team default search configure make drop down options option window plus button   Doc ID:92418
Owner:Ryan W.Group:WiscIT - Wisconsin IT Service Manager
Created:2019-06-13 13:39 CDTUpdated:2019-06-14 12:37 CDT
Sites:DoIT Help Desk, WiscIT - Wisconsin IT Service Manager
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