Clearing your browser cache and disabling pop-up blocker

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Learn how to clear your web browser's cache and disable pop-up blockers.

Clearing Your Browser

Chrome

1. In the browser bar, enter: chrome://settings/clearBrowserData
2. At the top of the "Clear browsing data" window, click Advanced
3. Select the following:
Browsing history
Download history
Cookies and other site data
Cached images and files
4. From the "Time range" drop-down menu, you can choose the period of time for which you want to clear cached information
5. To clear your entire cache, select All time
6. Click CLEAR DATA
7. Exit/quit all browser windows and re-open the browser

Firefox

1. From the History menu, select Clear Recent History
If the menu bar is hidden, press Alt to make it visible
2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything
3. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items
4. Click Clear Now
5. Exit/quit all browser windows and re-open the browser

Microsoft Edge

1. In the top right, click the Hub icon (looks like star with three horizontal lines)
2. Click the History icon (looks like a clock), and then select Clear all history
3. Select Browsing history, then Cookies and saved website data, and then Cached data and files
3. Click Clear
4. After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser

Internet Explorer

1. Select Tools
2. Select Safety
3. Select Delete browsing history
4. If the menu bar is hidden, press Alt to make it visible
5. Deselect Preserve Favorites website data, and select:
Temporary Internet files or Temporary Internet files and website files
Cookies or Cookies and website data
History
6. Click Delete. You will see a confirmation at the bottom of the window when the process is complete
7. Exit/quit all browser windows and re-open the browser

Safari

1. From the Safari menu, select Clear History or Clear History and Website Data
2. Select the desired time range, and then click Clear History
3. Go to Safari 
4. Quit Safari or press Command-Q to exit the browser completely


Disable Pop-up Blockers

Chrome

1. Click the Chrome menu button
Note: The button is on the upper-right of the browser and is indicated by three dots
2. Select Settings
3. At the bottom of the page, click Advanced Note: If Advanced is already selected, additional options will be available below it
4. Under Privacy and security, click Content settings
5. Click Popups
6. Click Blocked (recommended)
Note: After the popup blocker is disabled, the option will show as enabled and display Allowed

Firefox

1. Take the following steps to disable pop-up blockers:
2. Click the Open menu button (three bars) in the upper-right corner
3. Click Options or Preferences
4. Select Privacy & Security on the left
5. Uncheck Block pop-up windows to disable the pop-up blocker
6. Close and relaunch Firefox

Internet Explorer

1. Click Tools or the gear icon
2. Click Internet options
3. Click the Privacy tab
4. Uncheck Turn on Pop-up Blocker
5. Click OK

Safari

1. Click the Safari menu
2. Select Preferences from the drop-down
3. Click on Security
4. Uncheck Block pop-up windows

See Also:




Keywords:cache, browser, pop-up, pop-ups, pop up, pop ups, clearing cache   Doc ID:93012
Owner:Ellen C.Group:Office of the Registrar
Created:2019-07-10 09:28 CSTUpdated:2019-08-28 12:42 CST
Sites:DoIT Help Desk, Office of the Registrar
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