Canvas - Access Denied Error [UW-Madison]

Troubleshooting Steps for the Access Denied Error in Canvas

Access Denied Error

Canvas displays the message "Access Denied: You don't have access to view this resource"

Troubleshooting

Confirm it is not a browser issue by clearing cache and cookies: Clearing Browser Cache and Cookies, and make sure your browser is updated to the latest version: Web Browsers - Updating Your Browser to the Latest Version

If you see the problem after this, please try a different browser. For example, try accessing the page on Chrome, Firefox, and Edge/Safari.

After you confirmed it is not a browser issue then this error is caused by trying to access a Canvas site that you don't have access to. This may be a assignment that is not yet posted, a class you are not enrolled in, etc. You might want to try reaching out to your instructor or talking with other students to check if they are experiencing something similar.

If you run into further issues contact the DoIT Help Desk for further assistance: Get Help from DoIT


Keywords:
cant course assignment wont load view resource 
Doc ID:
93942
Owned by:
Learn@UW Madison in Learn@UW-Madison
Created:
2019-08-19
Updated:
2023-09-19
Sites:
DoIT Help Desk, Learn@UW-Madison