Blackboard Collaborate Ultra - Known Issue - Error: A04
When copying a Blackboard Collaborate Ultra session link into a browser, a "Failure: A04" error code is shown.
Examples of this error -and their workaround - include:
- This session hasn't started yet.
- Go to the session settings and change the date
- Create a new session
- Wait for session to begin
- Sorry! Guest access is not allowed at this time.
Resolution/Workaround: User will need to contact the moderator as guest access has been disabled for the session.
- Uh-oh! There was a problem joining the session.
- Please check your internet connection and refresh the browser
- Please try to join the session on a different browser
- If these two options do not work, please contact to your moderator for a new link