CALS DDO - Points of Contact - Office of Information Technology

This document outlines the points of contact for the Office of Information Technology within the College of Agricultural and Life Sciences.

Updated June 2024
For more detailed information about this series of documents, please return to the CALS DDO - Points of Contact - Overview.

Overview:

The CALS Office of Information Technology (CALS IT) provides information technology services to the college. Our services support the administrative, instructional, research, and outreach computing needs of the college and bridge services offered at the department level and the campus level through the Division of Information Technology (DoIT) and other third-party IT providers.

CALS IT provides computing services to the entire college and, in some areas, to other UW-Madison units. These primarily are in support of instructional, research, administrative, and outreach missions. CALS IT works in conjunction with local/departmental IT support. Services provided include six main areas:

  • Desktop and User Support: Supports the lifecycle and configuration of desktops, laptops, applications, and printers for CALS administrative units and other contracted units and departments. Provides access management for some CALS applications and IT services. Provides additional operations to support integration with campus services (e.g., O365, Box, WiscList, MFA)
  • Instructional Technology Support: Provides technical expertise for academic learning platforms for credit and non-credit learning environments and outreach efforts. This includes managing technical learning spaces such as computer lab classrooms, the InfoLab, and the laptop loaner program. 
  • Web Services: Provides consulting, design, and configuration of website hosting solutions for CALS departments, units, and outreach. 
  • Infrastructure Data Management & Cybersecurity: Provides design and configuration of infrastructure solutions for managing research and administrative data. Provides monitoring of some CALS networks, responds to cybersecurity alerts, assists with cybersecurity risk management assessments. 
  • Administrative Application Development: Design, develop, test, and implement applications for supporting administrative processes relating to human resources, financial management, budgeting, and student information systems.
  • Departmental Information Technology Coordination: Contracted services that provide IT support for CALS departments and centers. These services include endpoint and user support, system administration, network administration, data management, cybersecurity, as well as project and program management. 

Staff:

Angela (Angie) Seitler, Associate Dean and Chief Financial Officer
Tom Hartman, Administration IT Manager, Director
  • Administrative services support management
  • Oversight of CALS IT services and staff
  • Facilitation of collaboration between IT staff located in CALS departments and units
Chris Arndt, Web Applications Developer
  • Web applications design and development
  • Administrative application support
Jason Pursian, Information Risk and Security Manager
608-262-9365, jason.pursian@wisc.edu
  • Cybersecurity and risk management
  • Research technologies
  • Data management
Eric Dieckman, Systems Administrator (AAE)
608-262-6884, eric.diekman@wisc.edu
  • CALS IT infrastructure management
Jordan Bauer, Endpoint Support Technologist
  • CALS administration desktop and mobile device support
  • Endpoint security and lifecycle management
Sarah Lien, Endpoint Support Technologist
608-890-0245, sarah.lien@wisc.edu
  • CALS administration desktop and mobile device support
  • Endpoint security and lifecycle management
Jarred Chambers, Endpoint Support Technologist
  • CALS administration desktop and mobile device support
  • Endpoint security and lifecycle management
Vacant, Russell Labs IT Coordinator
  • Oversees the management of endpoints, network, servers, and cybersecurity
  • Provides IT project management

Desktop and User Support
CALS Web Services Support
General Inquiries
Further information regarding our services and staff can be found at https://it.cals.wisc.edu/

Keywords:
college of agricultural and life sciences, dean's office, deans, admin, agriculture, contacts, units, it, acs, computing, computer, services, desktop, mobile, support, web, application, word press, wordpress, security, technologist, technology 
Doc ID:
96954
Owned by:
Tara D. in CALS Dean's Office
Created:
2020-01-08
Updated:
2024-11-21
Sites:
CALS Dean's Office