Kaltura - Known Issue (Resolved) - Trying to edit a playlist results in a blank white screen

When a user tried to edit a playlist in Kaltura MediaSpace a blank page was displayed.

    A blank screen displayed regardless of whether the user clicked Playlist Details or the pencil icon to Edit Playlist:

    A screenshot of Kaltura MediaSpace (https://mediaspace.wisc.edu/) where the user has clicked on either "Playlist Details" or "Edit Playlist". The banner displays but a white page is displayed underneath - the user is unable to edit details about their playlist.

    Affects

    This affects all users who try to edit playlists in Kaltura MediaSpace.

    Status

    This issue was resolved as of 6:30 2/4/20.

    Workaround

    There was no known workaround at the time.




    Keywords:Kaltura, MediaSpace, playlist, white, blank, page, bug, issue, glitch, working, media   Doc ID:97590
    Owner:Learn@UW Madison .Group:Learn@UW-Madison
    Created:2020-02-03 19:36 CDTUpdated:2020-03-15 15:10 CDT
    Sites:DoIT Help Desk, Learn@UW-Madison
    Feedback:  0   0