Selecting a headset for UW-Madison campus services

How to pick a headset that will work with campus applications and software

For departmental customers

You can purchase Cisco Jabra headsets through ShopUW+. Search for "Jabra" in the search box to find them. Due to high demand, they might be out of stock.

For other faculty, staff & students

  • We recommend a USB or Bluetooth headset. USB is probably the more reliable option and may have better sound quality. Many laptops will not work correctly with headsets with a single or dual 3.5mm connection (headphone plug).
  • You should pick an option with a moveable microphone arm for better sound quality.
  • Recommended manufacturers are Logitech, Plantronics, Cisco, Sennheiser.

Having trouble finding a headset?

If these models are not available, here are some alternatives you might already have at home:

  • USB or Bluetooth headphones with a microphone will work in a pinch but sound quality may be lower than desired.
  • USB headsets for PlayStation and Xbox should work with Windows machines and potentially Macs as well.
  • Earbuds with a mic and a USB-C connector will also suffice, assuming your computer has a USB-C port.

Speaking of a microphone...

If sound quality is important, it may be better to choose a dedicated microphone. The Blue microphone series is ideal for this sort of use. You can combine it with whatever headphones you like.

Keywordscisco, headset, microphone, headphone, webex, teams   Doc ID98996
OwnerNick R.GroupDoIT Help Desk
Created2020-03-17 12:59:19Updated2024-03-20 15:19:24
SitesDoIT Help Desk
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