Make email communications accessible and usable

Email remains an effective means of communication, as long as best practices for accessibility and usability are considered. In order to help the reader understand your intended message, consider crafting your email with these tips in mind.

The following guidelines can apply whether you send a plain text, or HTML-formatted emails.

Plain text email guidance

Create simple unformatted emails that are easy to read, understandable, and accessible for all users, including people with disabilities.

HTML email guidance

Create design rich HTML-formatted email newsletters that are coded for accessibility, are usable to read and navigate for all users, including those with disabilities.

Captions, transcripts, and audio descriptions for email multimedia

Create accessible video and audio content for your emails for all users, including those with disabilities.

Creating engaging email content

Best practices to consider when creating email content that is of value to the reader.





Keywords:email, communications, accessible, usable, usability, accessibility, newsletter, email newsletter   Doc ID:99375
Owner:Sandi A.Group:Accessibility & Usability
Created:2020-03-24 13:15 CDTUpdated:2020-03-25 13:17 CDT
Sites:Accessibility & Usability
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