Webex Meetings: How to Save Chat Messages

As users around the globe are moving to remote workplaces, local network and telephony infrastructures are seeing increased traffic load. While Webex is continually increasing capacity, they are also working with their telephony vendors to ensure they have adequate capacity to support this increased volume traffic. However, in some situations, local service providers are experiencing issues with the high demand experienced due to increased remote users. Where possible, users may be encouraged to use "Use Computer for Audio" (VoIP) to help alleviate this issue.

The Webex Global Service Status provides updates to service issues. Please note all UW-Madison users must contact the DoIT Help Desk for assistance. Users contacting Cisco directly will be redirected to the DoIT Help Desk.

This will explain how to save your chat messages in your Webex Meetings

Webex Meetings - Windows

1. In the meeting window, go to File | Save As | Chat...
  • The "Save As" dialog box appears
How to save chat

2. Choose a location which you want to save the file.

3. In the File Name, type a name for the file.
  • By default, if you have already save chat in the session, the name of the previous file you saved will display.  You can save all chat messages in your current meeting to this existing file, or save them to a new file.
4. Click the Save button.


Webex Meetings - Mac
1. In the meeting window, go to File | Save As | Chat...
  • The "Save As" dialog box appears
mac chat

2. Choose a location which you want to save the file.

3. In the File Name, type a name for the file.
  • By default, if you have already save chat in the session, the name of the previous file you saved will display.  You can save all chat messages in your current meeting to this existing file, or save them to a new file.
4. Click the Save button.


This is a Cisco product- for more information see https://cisco.com/go/webex




Keywords:Webex, Webex Meetings, chat, save chat, save,   Doc ID:99511
Owner:Shawn T.Group:Cisco Webex
Created:2020-03-25 14:53 CDTUpdated:2020-03-25 14:58 CDT
Sites:Cisco Webex
Feedback:  2   0