Change WCER Password with ADS

How to use the ADS web page to change a WCER password

Legacy ADS Retirement Notice

The School of Education will be retiring the ADS system hosted here, which we are referring to as legacy ADS, on October 1st, 2025. The new ADS is available at https://apps.education.wisc.edu/.

NOTE: Unless you have a specific need for your SoE/WCER account, going forward, you should not need to reset or remember your SoE domain password because the new ADS and all School of Education network resources require the use of UW NetID credentials. The SoE domain and all associated user accounts will, at some point in the future, be retired as well.

Please see this KB article for details.

To change your WCER account password, you can do this remotely via the WCER Application Delivery Service (ADS) web page - even if your account is not set up to use any ADS applications.

Step 1) Connect to the VPN

To access the ADS web page, connected to the departmental VPN for the School of Education.
NOTE: If you are using a WCER provided laptop, the VPN client, called GlobalProtect, is already installed. Please refer to the link below for instructions on installing as well as connecting the VPN.

WCER Departmental VPN Instructions
https://kb.wisc.edu/wcer/132553

Step 2) Go to the ADS web page

After you are connected to the departmental VPN, go to the ADS web page:
You will be prompted to log in, use your WCER user name and current password.
ADS Login Screen
If your password has already expired, you'll be taken automatically to the "Change Password" screen.  Otherwise, you'll see the main ADS page with icons for the applications (if any) you have access to.  The "change password" link is at the top of the page.
Change Password Link
Click this link, and you'll be taken to the change password screen. 
Enter your current password.
Enter a new password into the "New Password" and "Confirm New Password" fields. 
Click the "Submit" button and your password will be changed.
Change Password Screen

Optional

Step 3) Lock the computer (ONLY For WCER-managed, Windows computers)

Once you have changed the password, if you stay connected to the VPN for at least 30 minutes your local login password should become synced with your new WCER password.

To make the sync happen instantly, while still connected to the VPN, press the Ctrl, Alt, and Delete keys and choose "Lock".

Lock the computer           

Then press Ctrl Alt Delete again and sign in to your laptop using your WCER username and new password.

Sign In again to sync the WCER password instantly

If you are able to sign in with your new WCER password then step 3 has been successful. Congrats!


TROUBLESHOOTING
If you are not able to sign in, then it is likely that you entered your WCER username or password incorrectly or the VPN was not connected before you "Locked" the computer.
Please contact the WCER Research IT Help Desk if you need further assistance.


Keywords:
ADS, password, pw, lock, reset 
Doc ID:
99726
Owned by:
Michael S. in WCER
Created:
2020-03-30
Updated:
2025-09-04
Sites:
WCER