News and Announcements

Qualtrics Offline App deprecating support for Android versions less than 5.0

Posted: 2021-01-15 10:53:15   Expiration: 2021-02-07 00:59:59

Disclaimer: This news item was originally posted on 2021-01-15 10:53:15. Its content may no longer be timely or accurate.

This is an announcement regarding an upcoming change to the Qualtrics Offline Surveys app for Android. On February 6 2021, Qualtrics is deprecating support for Android versions less than 5.0 (also known as Lollipop, released November 2014). This change is necessary to ensure the best possible experience in terms of app security. Additionally, the WebView component of the app is now installed separately. If you have a newer device, it likely shipped with a recent version of that component, but you are encouraged to install or upgrade it if that is not the case.

If you have a question about the Qualtrics Offline App, please visit the Setting Up the Offline App support page. It’s also always worth checking the XM Community to see if any other users have had the same question. If you’d rather speak to a specialist, Qualtrics Support Team is always ready to assist. To contact them, please log into the Qualtrics Support Portal. On the sign-in page you will need to select "Sign in with SSO" and enter uwmadison as the Organization ID. Please refer to Logging into Your Support Portal with SSO for assistance.

-- UW-Madison Qualtrics Brand Administrators