News and Announcements

Turnitin Emergency Maintenance [RESOLVED]

Posted: 2021-03-12 13:18:10   Expiration: 2021-03-19 13:18:10

Disclaimer: This news item was originally posted on 2021-03-12 13:18:10. Its content may no longer be timely or accurate.

Turnitin is experiencing an unexpected disruption (starting around 11:30am central time) and is undergoing emergency maintenance. During this time, it is likely users will not be able to access turnitin services.

Update 4:06pm CT: Turnitin is now reporting that the issue has been resolved.Turnitin reports may not be generated for submissions submitted to Turnitin during the outage, so Instructors may have to request resubmission to Turnitin using the 'resubmit assignment' button in Canvas Speedgrader. New submissions appear to have reports generated as usual now. If you encounter any difficulties using Turnitin which you believe may be related to the emergency maintenance, please reach out to the DoIT Help Desk.

Turnitin is reporting that their service is currently undergoing Emergency Maintenance and that their services will be inaccessible during
this period.It is likely that this will impact Turnitin users (both instructors and students) and that similarity reports will not generate until the issue is resolved. It is also likely that Turnitin feedback studio will not be accessible during this time.Turnitin has more information on their incident report located here: https://turnitin.statuspage.io/incidents/36xnw1xg8smx

The Learn@UW-Madison team will continue to monitor the disruption and will update this news item as more details become available. 

-- Learn@UW-Madison: Andrew Turner