News and Announcements

Engage eReader and Order Tool Maintenance Updates - 10/15 & 10/16

Posted: 2024-10-02 15:30:00   Expiration: 2024-10-17 15:30:00

Disclaimer: This news item was originally posted on 2024-10-02 15:30:00. Its content may no longer be timely or accurate.

Unizin will perform backend updates during two maintenance windows on Tues, Oct 15, and Wed, Oct 16.

Upgrade Details:

This upgrade will be conducted over two maintenance windows:

  1. Tuesday, October 15, 2024
    • Time: 4:00 AM - 6:00 AM Central Time 
    • Services Affected:
      • Order Tool 
      • Engage (Note: This includes Unizin Engage LTI launches from Canvas and access to any RedShelf ebooks).
      • MyLA
  1. Wednesday, October 16, 2024
    • Time: 12:00 PM - 2:00 PM Central Time
    • Services Affected: all active Context Store SQL instances

Impact:

The upgrades are expected to require only a few minutes of downtime, however, please be prepared for an average downtime of at least 4 minutes. During this time, the affected services may be temporarily unavailable or may return an error. If you receive an error, please try again after the update window concludes.

We appreciate your patience and understanding while we complete these upgrades.

-- Learn@UW-Madison: Rhianna Campbell