Microsoft 365 - Mobile device Known Issues
The issues listed below apply to mobile devices. If the issue only affects certain device(s), affected device(s) will be listed in the issue description.
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Some calendar-related actions are possible to perform using a mobile device, but can cause issues.
- For more information, see: Microsoft 365 - Best Practices for Calendaring via Mobile Devices.
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Current issues with Microsoft Exchange ActiveSync and third-party devices
- For more details/information, see: Microsoft support resource.
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Samsung devices running an Android OS will show duplicate calendar events within the native calendar application.
- This is due to an issue with the way Samsung implemented its calendar application. More information can be found here.
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When you add an Exchange account using ActiveSync on an Android phone, some phones will begin forwarding a copy of every SMS message (e.g., text message) that the phone receives to your email account. This feature will vary from phone to phone.
- Use this link to control this setting.
Important: For best user experience and support, Microsoft recommends you use Outlook for iOS/Android application when interacting with your Office 365 account.