Engage - Frequently Asked Questions (FAQ)

This document provides answers to frequently asked questions about Engage. Additional information about Engage can be found in the Engage Overview document.

Students

Question Answer
Does dropping a class using Engage ensure that I won't be charged for the eText/publisher Digital Learning Tool (DLT)? If you drop a class that is using Engage, you should not be charged for the eText/DLT used by the class. If you are charged, you will receive a refund. If you drop a class after the drop deadline, your refund will be proportional to the refund schedule.
How do I opt-out / How do I opt-out if it is past the opt-out deadline for the semester (30 days before the start of classes)? Please refer to the Opt-out Considerations and Guidelines KB under How to opt out. There are special considerations for late opt-out requests, but those can be made. Further information is included in that document.
I am on the waitlist for a course using Engage. Will I be charged the eText/DLT fee? You will not be charged the eText/DLT fee for a course unless you are enrolled in the course.
Can I read an eText from the pilot on my Kindle e-reader? eTexts from the pilot are not readable on a Kindle e-reader like the Kindle Paperwhite. eTexts used with Engage are readable on Kindle Fire tablets with a web browser. The Unizin Read app is not available in the Amazon app store on Fire tablets.

Instructors

Question Answer
Would all students in a class using Engage need to get/use the eText or publisher Digital Learning Tool (DLT)? All students who register for a course using Engage will be charged for the eText/DLT unless they opt-out. Students will be informed about the option to opt-out and directed to read the material in the Opt-out Considerations and Guidelines KB. They can follow the opt-out process at the end of the KB. The opt-out process allows the Registrars and Bursar’s offices to remove the charge from the student’s tuition bill.
What is the cost for a particular eText or DLT? You can e-mail the Engage team at etexts@doit.wisc.edu to check on the prices of eTexts or DLTs from participating publishers. Please include the ISBN of the textbook you'd like to use in your e-mail.
Can I merge Canvas course sections for a course using Engage? Instructors can feel free to merge sections of Canvas courses that are using Engage by following the process outlined in Canvas - Crosslisting/Merging a Canvas Course (UW-Madison).
Please be sure to not merge sections of a course that are using Engage with sections that are not.

See Also:




Keywords:information, answers, student, instructor, faculty, drop, charge, opt, out, opt-out, participate, charge, fee, isbn, textbooks, costs, fees, e-reader, merge, sections, paperwhite, kindle, fire, tablet, amazon, etexts, dlt, digital, learning, tools, waitlisted, merging, crosslisted, courses, canvas   Doc ID:82830
Owner:Learn@UW Madison .Group:Learn@UW-Madison
Created:2018-06-12 09:40 CDTUpdated:2020-10-23 15:02 CDT
Sites:Academic Technology Pilots, DoIT Help Desk, Learn@UW-Madison
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