Get help

• Contact the DoIT Help Desk for assistance. Reach the Help Desk by phone at 608.264.4357, email at help@doit.wisc.edu or visit their KnowledgeBase.

Additional resources

• Zoom in Canvas Overview, UW-Madison (KnowledgeBase document)

Accessibility and usability barriers 

The following information is provided to help people with disabilities know what potential barriers may exist and to help people who support them. This is not a comprehensive list of barriers. Our team evaluates common user flows, looking for patterns of barriers. We do not evaluate the entire application.

Figure 1 - Keyboard navigation and screen reader barrier

Figure 1 caption: The three dots, also called a contextual menu, can be opened with a keyboard, but none of the contents can be selected either with the screen reader used for test or keyboard-only navigation.

Figure 2 - Keyboard focus lost 

Figure 2 caption: After the contextual menu is selected, if the user continues to hit tab the focus indicator goes missing.

Figure 3 - Keyboard focus error: cut-off focus

Figure 3 caption: Keyboard focus is around three sides of the checkbox, but is missing the side.

Figures 4.1 and 4.2 - Contrast barrier in keyboard focus

Figures 4.1 and 4.2 captions: The keyboard focus in 4.1 is around “All My zoom Meetings/Recordings”. The focus in 4.2 is around “Schedule a New Meeting” but the focus isn’t visible because of poor color contrast.

Figure 5 - Magnification barrier

Figure 5 Caption: By 150% magnification, items are cut off and horizontal scrolling is required. WCAG 2.1 AA standards require up to 400% magnification.

Figure 6 - Change of context

Figure 6 caption: There is no visual or audio indication that the link will take you to a new window. WCAG standards state you should not automatically cause a change of context unless the user has been advised of the behavior before using the component.