Asana Accessibility and Usability Information

Asana is a project management tool that enables individuals and teams to create and assign tasks, track progress on projects, and communicate on a centralized platform. This document summarizes the accessibility and usability barriers identified during testing as well as how to get help.

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Accessibility and usability barriers

The following information is provided to help people with disabilities know what potential barriers may exist.

Keyboard navigation barriers may limit accessibility for some users, such as people with motor disabilities

Throughout the app, submenu list items are not accessible by keyboard. In the Calendar view for any project, existing tasks cannot be selected by keyboard, only by mouse. In Messages, the Discard button is not announced and cannot be selected by keyboard, only by mouse. 

Screen reader barriers may limit accessibility for some users, such as people who are blind or have low vision 

There are several instances of skipped heading levels, H1 headings nested under lower heading levels, and text that visually appears to be headings but are not semantically marked as such. This inconsistency could make it difficult for screen reader users to navigate the app efficiently. 

Some buttons are not labeled clearly, and some form controls do not have accessible labels associated with them. There is one instance of a tooltip that is not announced at all. 

There are several instances where newly revealed content (such as interactive elements in flyouts or panels) comes last in the focus and reading order, which results in a confusing user experience. Additionally, some chart types in the Dashboard view may cause difficulty for screen reader users.

Low contrast may limit accessibility for some users, such as people who are colorblind or have low vision

Throughout the app, there are some instances of low color contrast. Some of these instances occur in color blind friendly mode, which can be enabled by the individual user in Settings. While the colors used in color blind friendly mode may be more distinguishable from one another, many do not meet WCAG 2.1 AA standards for regular-sized text (4.5:1 contrast ratio) or UI components (3:1 contrast ratio). 

Magnification and reflow barriers may limit accessibility for some users, such as people who have low vision

When magnified to 250% or higher, some elements overlap or crash into each other on the home page. Throughout the app, there are instances where the user must horizontal scroll in order to view all page content, particularly when the page is magnified to 200% or higher.



Keywords:
Asana, project, task, management, accessibility, usability, keyboard, screen reader, color, contrast, magnification 
Doc ID:
144140
Owned by:
Daniella P. in IT Accessibility and Usability
Created:
2024-10-29
Updated:
2024-11-11
Sites:
DoIT Help Desk, IT Accessibility and Usability