BeyondTrust - Viewing Chat History
These are the instructions for viewing information on former chats done in BeyondTrust (Bomgar).
Go to the website
- BeyondTrust Administrative Interface
- Login using your BeyondTrust username and password
- or click the SAML link to use your campus netID and password
The Procedure
- Look on the left column and click the Reports icon
- On the Reports screen, make your selections.
- session (1)
- select Date Range (2)
- enter a date (3)
- Scroll down and click Show Report to display the report (4)
- There should be displayed a list of chats from the specified date range
- Find the specific chat and click Details to display the chat information