URP (University Research Park Office) - Customer Profile

This is the contract information for the University Research Park Office (URP).

URP Overview

The University Research Park Office is a UW-Madison affiliate that supports early-stage and growth-oriented businesses in a range of sectors, including engineering, computational and life sciences. 

Organizational Information

Location

Primary

510 Charmany Drive, Suite 250

Customer Contacts

Purchasing

 Pam Hetland, pamarella.hetland@wisc.edu

Organizational Information

Dept Code

 URP

UDDS

A029500

DoIT #

 D000954

Active Directory Information

Active Directory Location OU=URP,OU=DDS,OU=orgUnits,DC=ad,DC=wisc,DC=edu
Computer Security Group OU=ComputersOU=URP,OU=URP,OU=DDS,OU=orgUnits,DC=ad,DC=wisc,DC=edu
User Security Group OU=Users,OU=URP,OU=URP,OU=DDS,OU=orgUnits,DC=ad,DC=wisc,DC=edu

Network Information

iNoc

URP receives campus IP space, but the network is managed by iNoc, a third-party ISP. iNoc does not run a DHCP server or provide static host reservations and every URP office computer has a manually-set static IP address

iNoc Support Number: (877) 764-0124

iNoc Email Address: info@inoc.com

Subnet(s)
 VLANs
Private - Public 		 Building
Hardware FW
Wireless
IP Range Start  IP Range End Notes 

 

Link to List for IP Addresses in use and known by URP

Static IP Addresses associated with Subnet 144.92.124.0/25

IP Address MAC Address Request Notes Static DNS Entry (Do Not Include dynamic DNS Entries like .ad.wisc.edu)
URPPR-RED
144.92.92.26 URPPR-BLUE

Printer Information

<Printer Information>

Shared Drive Information

Common Drive Letters Friendly Name Share Path

S:

\\urp-fileshare.ad.wisc.edu\Shared

H:

\\urp-fileshare.ad.wisc.edu\Home\%username%

I:

\\URP-SKYLINE.ad.wisc.edu\Skyshare

Support Information

Contract Scope

CLIENT MANAGEMENT
MANAGED SECURITY LAYER
SERVER MANAGEMENT
END USER SUPPORT
DS OWNED HARDWARE

General Support Information

CAMPUS ACTIVE DIRECTORY
BOMGAR BUTTON
DOIT SHARED DRIVE
EAST SUPPORTED (Majority of calls)
RESTRICTED USERS (No users)

Managed Security Layer

CAMPUS ACTIVE DIRECTORY
CISCO ASA FIREWALL
IBM ENDPOINT MANAGER

IDENTITY FINDER (No scans scheduled)
SECUNIA CSI (No scans scheduled)
SYMANTEC ANTIVIRUS
SYMANTEC FIREWALL

Primary Support Contact

EAST

Physical Access

M-F 9am-5pm

Keywords:
doit departmental support urp (university research park office)
Doc ID:
140623
Owned by:
Departmental Support in DoIT Departmental Support
Created:
2024-08-13
Updated:
2024-12-18
Sites:
DoITDepartmentalSupport-internal