EXT-Upham (Division of Extension - Upham Woods) - Customer Profile

This is the contract information for the Division of Extension - Upham Woods (EXT-Upham).

EXT-Upham Overview

UW-Extension works with the people of Wisconsin to solve their most pressing issues and uncover their most promising opportunities through hundreds of programs and initiatives statewide. Thanks to vital partnerships with the 26 UW campuses, county and tribal governments, and other public and private organizations, UW-Extension’s wide-ranging initiatives impact 1.5 million people every year by providing access to university resources and engaging people in learning, wherever they live and work.

Organizational Information

Location

Primary

N194 County Road N

Wisconsin Dells, WI 53965

Customer Contacts

Purchasing

Greg Johll
Technical Contact

John Celley

Organizational Information

Dept Code

UDDS

A473290

DoIT # (Hardware Purchases)

D009716

Contract Information

Contract Name

Division of Extension
FTE Technicians

Brad Day

Student Technicians

Josh Parker

Type

Resale

Active Directory Information

Active Directory Location

OU=Upham Woods,OU=EXT,OU=DDS,OU=orgUnits,DC=ad,DC=wisc,DC=edu

Computer Security Group

CN=EXT-Computers-All,OU=Groups,OU=EXT,OU=DDS,OU=orgUnits,DC=ad,DC=wisc,DC=edu

User Security Group

CN=EXT-Users-All,OU=Groups,OU=EXT,OU=DDS,OU=orgUnits,DC=ad,DC=wisc,DC=edu

Membership is driven by Manifest group (uw:domain:extension.wisc.edu:ext_desktop_support); this group is manually maintained by ETS/Deanna Schneider. Incidents requiring this can be escalated to the "EXT-Helpdesk" WiscIT team.

Network Information

Subnet(s)
VLANs
Private - Public 
Building
Hardware FW
Wireless

10.130.3.96/27

716-CSSC Upham Woods Dormatory CSSC UWNet
IP Range Start  IP Range End Notes 

10.130.3.97

10.130.3.105 Static

10.130.3.106

10.130.3.126

DHCP

Static IP Addresses associated with Subnet 

IP Address MAC Address Request Notes Static DNS Entry (Do Not Include dynamic DNS Entries like .ad.wisc.edu)

10.130.3.98

58:38:79:15:12:3a

Ricoh MP C4504exSP

extpr-silver.doit.wisc.edu

10.130.3.99

E4:15:F6:F7:1B:62

Pitney Bowes Postal Meter – not on print server

extpr-citrine.doit.wisc.edu

Printer Information

Printer Model Location IP Address Print Server? User Code? Path
Ricoh MP C4504exSP Dormitory 0438 10.130.3.98 Yes No EXTPR-SILVER

Shared Drive Information

The Upham Woods shared drive is through Google Drive file Stream platform. 

Deploy File Stream

Deploy cloud sync for automatic backup

Support Information

Contract Scope

CLIENT MANAGEMENT
MANAGED SECURITY LAYER
SERVER MANAGEMENT
END USER SUPPORT
DS OWNED HARDWARE

Notes: 100% Remote Service

General Support Information

CAMPUS ACTIVE DIRECTORY
BOMGAR BUTTON
DOIT SHARED DRIVE
EAST SUPPORTED
RESTRICTED USERS

Managed Security Layer

CAMPUS ACTIVE DIRECTORY
PALO ALTO FIREWALL
IBM ENDPOINT MANAGER
SECUNIA CSI
SYMANTEC ANTIVIRUS
SYMANTEC FIREWALL

Primary Support Contact

Physical Access

Other EXT-Upham Information



Keywords:
doit departmental support ext upham division of extension upham woods
Doc ID:
140816
Owned by:
Departmental Support in DoIT Departmental Support
Created:
2024-08-13
Updated:
2024-12-18
Sites:
DoITDepartmentalSupport-internal